IndiaGiftHouse? Think Twice Before Buying!
This year I was late sending tikka to my cousins in India so Mumma suggested to go online and send it through the Internet. I knew of a few sites such as HomeIndia, IndiaPlaza, and EShakti that you could use to send gifts to India. So I started searching last Saturday but I didn’t find anything I liked on those sites. The next best thing is to search on Google. Many different sites came up and IndiaGiftHouse looked like something I liked.
I was sending it to my cousin-brother Vidhur in Delhi and he is about 6 years of age. So I wanted something that included chocolates or sweets so that he would get something that he likes. IndiaGiftHouse had one with chocolates, tikka, rola, etc.. and all for $8.95 in a nice Pooja thali. I ordered that and put it on my credit card.
Sunday I get an email saying that my credit card has been declined from IndiaGiftHouse. So I sent them an email why it has been declined (because I was using the credit card with no problem). No response. 
Monday I get an email from them saying that my payment has been processed. What?!? 
But how can it be processed if my credit card was declined??? :censored: 
They have a section on their website where you can check your order status. I put in my order number and my email ID and the response it shoots back at me: ORDER NUMBER NOT FOUND! :censored: What the heck????????? Aargh. 
This is so messed up. Now its Wednesday and I even tried calling their support number in USA which just takes you to a voicemail. I have been sending them continuous emails from my email ID as well as from their site, now today I have left them a message as well on their voicemail. How the heck am I suppose to know if my order has been processed or not?
I am very upset with this company! NEVER buy from IndiaGiftHouse. They are horrible. These Indian companies need to learn what CUSTOMER SERVICE means!! Geez louise. 
If you can’t even hire someone to answer your dang phone, then how the heck are you running a business???
Most likely they don’t have a lot of customers anyway, but they just lost one that might have bought another thali if they would just give me some service!
So even though some of the other companies that are well-known have more expensive gifts, atleast I will know that I will get the service that I deserve!
BUY AT YOUR OWN RISK AT INDIAGIFTHOUSE
Alvida. Jai Mata Di.
November 3rd, 2004 at 8:33 pm
That’s why sometimes I feel a bit freak out when I want to order something in the internet, just afraid that there will be something wrong. I am really careful in buying or ordering something from the internet. Suhadi is worse, he never wants to order anything from internet, he is paranoid for giving his credit card no to anybody
Again that’s very very bad … I hope they will give you a feedback soon.
November 3rd, 2004 at 8:46 pm
Its better to check a company’s whereabouts before ordering because some of them may be scams. Why don’t you try Rediff, its one of the biggest Indian companies (heard of Rediffmail… ;)). Go to the Rediff site and look on the right for Diwali gifts… :)
November 3rd, 2004 at 10:31 pm
You know Abhishek, I checked out the site and once I saw that they have a support number in USA, I was thinking that this must be a legitimate company. I should have been more careful and now have learned the lesson. They haven’t charged my credit card yet (atleast its not on my statement :wink:) so we will see what happens. I saw the Rediff site. I go there all the time but didn’t see anything good for Bhai Dooj.
Thanks for the info though!
November 3rd, 2004 at 11:52 pm
Shopping online - could turn out to be nightmare
One should always verify and buy from a trusted company of which it’s heard of, friends have used it etc and has the credibility and good customer support Its also important to check which facility do they use to…
November 4th, 2004 at 12:26 am
that was a trackback which i think got messed did not come properly
might be somehting to do with WP and MT
November 4th, 2004 at 6:51 am
These Indian Online Stores
Here also daily large number of buyers get fooled, on sites like Bazee.com, by different sellers but site management sleeps over it
Anyway, I hope your gift reaches your cousin by Rakhi 2005
Good Luck!
November 4th, 2004 at 8:56 am
Rakhi 2005?
Ankur, my family will come after me with a danda if that happens! 
It happens on Bazee as well? I didn’t know that. I have looked on that site a few times but never found anything I liked.
These Indian companies need to learn how to run a legitimate business instead of these scams!
November 4th, 2004 at 11:26 am
November 4th, 2004 at 1:05 pm
Its not possible to happen on Bazee because you do pay with a credit card there. Besides the products there are handled by completely individual sellers and its not possible for the company to go after each seller (since there are thousands) and verify their credibility. And there is a link to report a vendor in case of some disturbance and it works.
November 4th, 2004 at 1:52 pm
November 4th, 2004 at 2:16 pm
It seems Abhishek had a good experience at Bazee. Maybe he has some approach
My experience was 50-50. But my complaint was never heard
Plus ‘Bazee Cafe’ section is full of complaints!
November 6th, 2004 at 4:25 pm
Want to know why IndiaGiftHouse suck?
Coz it’s a website from IndiaMart. A company specializing in Google bombing. So, whatever you search related to India, you are most likely to fall on one of their websites.
Froogle is one of the biggest victims of theirs. Rakhi was one good example where my friend (who owns tajonline.com something) found out about their spamming the Google results on Froogle.
As one previous dude suggested, Rediff indiatimes and baazee are the few websites worth trusting in India. Nothing else.
IndiaMart is one of our competitors (we are just a startup; they are the Microsoft of our industry). :) So I know…
November 6th, 2004 at 4:31 pm
if you have any suggestions let me know because i need it!
Next time I am going to be more careful. I had a really bad experience with this India Gift House. They really do suck.
November 6th, 2004 at 4:34 pm
really cannot help :) i don’t visit their websites. they rarely support opera. :)
November 6th, 2004 at 8:01 pm
November 16th, 2004 at 1:51 pm
2 things…
1. By linking to them again and again, you are indirectly helping them get better ranks on Google. So use this code to link to them without helping them…
2. You got an entry on my rant forum :p
November 16th, 2004 at 2:01 pm
Will check out your forum next.
November 16th, 2004 at 2:19 pm
u don’t get comment spam? :O
they spam you to get links on ur site to link to their sites. Google and many other search engines gauge the importance of a website by the number of links pointing to it. :)
so if u want to link to india gift house… best is to link to ur own post on them. :)
November 16th, 2004 at 2:23 pm
For some reason I thought that I would be hurting India Gift House if I was linking them…true or false?
..best is to link to ur own post on them
Isn’t that what I did?
Confused. :???:
November 16th, 2004 at 2:31 pm
never mind. its always tough to explain stuff to a chick …
November 16th, 2004 at 2:33 pm
isliya ladkiyan ladkon si nahi hoti