Neeraj and I have a lot going on for this week……just like any other week. I am looking for a way to convert a powerpoint file (ppt) to dvd. I have a slideshow that Neeraj and I created of our wedding photos and music that we used behind it that I would like to convert into a DVD. But I am not able to do it using the Roxio DVD Creator software that I have. So if anybody has any suggestions that would be great.

I have to go to the mall this weekend. We will be in Morton this weekend for an engagement party, and we need to get a card to give them. It will be great seeing the family after two weeks.

Neeraj and I have to look at our stuff and what we need to get ready to go back to our MBA classes for the summer. Looking for books is one of the things on target……

Then there are always other stuff that come up that we need to complete so the week will hopefully just fly. I would like to update the blog to the latest and greatest Wordpress version, but that always get put on the backburner.

We are still looking for bedroom furniture too….we have given ourselves an April 18 deadline to buy it

I have got this ‘one post a month’ routine going on these days that I need to stop. Its just so difficult finding time. There are many times that I think to myself, that is a topic that I need ot blog on, etc… but it just never makes it.

Our immunizations saga still continues…mine is finally done. We are waiting on a response from the university on Neeraj’s immunizations (if they have accepted it). What a hassle!

Congrats to the Under 19 India cricket team for beating South Africa in the World Cup. After going undefeated in the tournament you deserve the win

As you may have seen in my previous posts, customer service is a big issue for me. If I don’t get the service that I feel that I deserver as a consumer, I blog about it. There are many big companies that have failed in this that I have blogged in the past about such as Verizon Wireless, Air India, Sears, Citibank, and so many more that you could search for on the blog.

Now there is another company that has joined in that realm of unsatisfactory customer service: eTrade. Its been just about a month or more since Neeraj and I have been trying to get a savings account open with them. Its like dealing with an Indian company. “Well, we need to do this veriifcation, that verification. You will need to fill out this form, that form.”

The reason that we were opening a savings account with eTrade was because our current company, ING Direct have recently slashed their interest rates due to the alleged upcoming US recession. At that time, eTrade was offering a whopping 5% interest rate for a savings account, and so Neeraj and I jumped on it.

A month later, we still don’t have an account open. God knows why because every time we call customer service they really don’t know why the account hasn’t been created either.

Now the interest rate is 4.10%. That sucks. ING Direct is still worse so it still makes sense to open the savings account, but it would be nice to get somewhere with the eTrade folks to get it open so that we are able to deposit the money.

So again on Monday Neeraj will call to find out what he needs to do next to get this account open. ING Direct was definitely not this difficult to get the account open. It was a very simple and easy process. Immediately after opening the account we were able to start depositing money. With eTrade, nothing seems easy.

So if you want to look at savings accounts, you might want to think twice on eTrade… I know that we have now since experiencing such bad customer service. It would be nice that today’s companies start caring for their customer who is bringing in the money rather than not paying attention to them at all. eTrade - wake up!

Alvida. Jai Mata Di.